Returns & Refunds Policy

Return Window

If something isn't right — wrong size, a defect, or a different item than ordered — you can request a return or exchange within 7 days of delivery.

Condition for Return

To be eligible, an item must be:

• Unworn, unwashed, and unused, with original tags attached
• In its original packaging
• Reported to us within the 7-day window above

How to Request a Return

Email rongmit18@gmail.com with your order number, the item(s) you'd like to return or exchange, and the reason. We'll confirm the next steps, including pickup or drop-off arrangements.

Refunds

Once we receive and inspect the returned item, we'll process your refund or exchange. Refunds for online payments are made to the original payment method via Razorpay; refunds for Cash on Delivery orders are made via UPI or bank transfer, and may take 5–7 business days to reflect after approval.

Non-Returnable Items

Items marked as final sale, or items returned outside the 7-day window or not in their original condition, are not eligible for return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the item — we'll arrange a replacement or full refund at no extra cost to you.